Meeting the Aged Care Quality Standards (ACQS)

Many industry leaders use our services to ensure compliance with the new aged care quality standards and its requirements. We provide peace of mind with our evidence-based, policies and procedures using best practices from Australia and New Zealand.

Aged Care Facilities are under more scrutiny from the Quality Agency than ever, with unannounced visits now a necessary part of the AACQA re-accreditation auditing process. The Royal Commission into Aged Care Quality and Safety has added another dimension to the aged care industry. Facilities must be able to provide evidence of their compliance with eight individual quality standards for aged care, covering everything from personal and clinical care to consumer dignity and choice. Standard three (3) applies to Infection prevention and control and its effect on consumers:

Standard 3 – Personal care and clinical care
Consumer outcome:
I get personal care, clinical care, or both personal care and clinical care, that is safe and right for me.

Organisation statement
2. The organisation delivers safe and effective personal care, clinical care, or both personal care and clinical care, in accordance with the consumer’s needs, goals and preferences to optimise health and well-being.

3. The organisation demonstrates the following:
(a) each consumer gets safe and effective personal care, clinical care, or both personal care and clinical care, that:
(i) is best practice; and
(ii) is tailored to their needs; and
(iii) optimises their health and well-being;

(b) effective management of high impact or high prevalence risks associated with the care of each consumer;

(c) the needs, goals and preferences of consumers nearing the end of life are recognised and addressed, their comfort maximised and their dignity preserved;

(d) deterioration or change of a consumer’s mental health, cognitive or physical function, capacity or condition is recognised and responded to in a timely manner;

(e) information about the consumer’s condition, needs and preferences is documented and communicated within the organisation, and with others where responsibility for care is shared;

(f) timely and appropriate referrals to individuals, other organisations and providers of other care and services;

(g) minimisation of infection related risks through implementing:
(i) standard and transmission based precautions to prevent and control infection; and
(ii) practices to promote appropriate antibiotic prescribing and use to support optimal care and reduce the risk of increasing resistance to antibiotics.

Aged Care Quality Standards
Aged Care Quality Standards

Do you meet the new Quality Aged Care Standards?

Speak to our IPC experts about the latest guidelines and regulatory requirements.

On-site Infection Prevention and Control Audits

As Australia and New Zealand’s leading provider of Infection Prevention and Control services, Bug Control has been conducting on-site infection prevention and control audits of Aged Care Facilities for nearly twenty-five years. We will identify supporting evidence for inclusion in your self-assessment review, provide an initial report within an hour of the audit finishing and then prepare a full written report detailing our findings and recommendations. The written report also includes photographic evidence of any issues and a dashboard where you can track your progress against the action plan provided.

Bug Control can undertake a facility wide audit of Infection prevention and control, we look at 11 areas of your operation including IPC documentation, clinical practices and activities, cleaning, catering and laundry services, Antimicrobial Stewardship, immunisation fridges to name a few. We highlight any gaps in documentation, processes or operations that could prevent you from meeting the requirements of the new Standards. At the end of the audit we provide a comprehensive report and an action plan for implementation.

Our comprehensive Towards Zero™ program includes a full IPC audit of your Facility, highlighting any gaps in documentation, processes or operations that could prevent you from meeting the requirements of the new Standards.

What’s Included with the Towards Zero™ Program?

There are five(5) steps to this process that will allow your facility to save time, and money, increasing profits and reducing costs as well as reducing and stopping infections. The steps are:

  • Discovery
  • Planning
  • Resources
  • Execute
  • Measure

Become a Bug Control member and get access to all our resources.

Bug Control Membership gives you access to all the resources you need to prepare your team for better infection prevention and control in aged care. We have printable checklists, training videos and certificates of completion, toolbox talks and more, all available to your whole team 24/7.

Infection Control in Australia & NZ
Become a Member

Bug Control Client Testimonials

We’ve been helping Aged Care Facilities across Australia and NZ to protect their consumers and staff from potentially deadly infections for almost twenty-five years. Our clients are delighted with our quality of service, but don’t just take our word for it — here’s what they have to say.